Samsung galaxy s10 plus camera error

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asked Aug 13, 2020 by anonymous
The camera of the galaxy s10 plus gives me an error and closes with the native application. I changed the camera for a new one and it keeps giving me an error, factory reset delete cache restart in safe mode and nothing and tried with other camera applications and if someone could help me? Thank you very much in advance

1 Answer

0 votes
answered Aug 13, 2020 by anonymous

SOLUTION 1: RESTART YOUR SAMSUNG MOBILE (OR GO TO SAFE MODE)

It may seem not very useful, but the truth is that it can be used to repair specific errors. If the problem persists after restarting the phone we will have to restart the system in Safe Mode. This mode will load only system applications to avoid conflicts with third party applications. If the problem disappears, then the conflict comes from an application that we have recently installed.

To access this mode we will only have to press and hold the Shutdown button in the shutdown menu. The phone will automatically restart in the mentioned mode.

SOLUTION 2: TAKE A LOOK AT THE LATEST INSTALLED APPS


Threading with the previous solution, if the problem comes from a third-party application, the solution is to uninstall the application in question. It is recommended to uninstall the latest applications installed on the device one by one. Sometimes these apps can conflict with the Samsung Camera app's permissions.

SOLUTION 3: UNINSTALL THIRD PARTY CAMERA APPS


If we have an external camera application in our Samsung mobile, it may be the case that one of the processes necessary to make the applications that require the camera work to function has been anchored in the device's RAM memory.

This is not limited to camera applications, but also to other applications that have camera functions, such as Skype, HouseParty or Instagram. The quickest and easiest solution is to uninstall the application in question.

SOLUTION 4: RESET THE SAMSUNG CAMERA APP


Before proceeding with the restoration of the terminal, we can try to restore the configuration of the Camera application. In this case we will have to go to Settings / Applications / Camera and access the Storage section.

Finally, we will click on Clear cache and Clear data to remove the application data completely.

SOLUTION 5: RESET YOUR PHONE COMPLETELY


If none of the above works, the most drastic solution is to completely reset the phone. Previously, it is recommended to make a backup copy to avoid losing data.

Later we go to Settings / general administration / Reset and click on Reset factory values to begin the restoration process.

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